Salty Dog Marine LLC - Warranty Policy

1. Limited Warranty Coverage
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Salty Dog Marine LLC stands behind the quality of our services. We offer a limited warranty on specific services and workmanship for 30 days from the date of completion. This warranty covers:
• Defects in workmanship related to hull cleaning, detailing, bottom painting, and general marine maintenance.
• Installation of customer-supplied or Salty Dog Marine LLC-provided parts, ensuring they are installed correctly and function as intended at the time of service.
• Bottom painting adhesion for six (6) months, provided that the hull was properly prepared and there were no underlying adhesion issues from previous coatings.
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‍2. Exclusions & Limitations
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This warranty does not cover the following:
• Normal wear and tear, misuse, improper maintenance, or neglect.
• Environmental factors (e.g., weather, marine growth, electrolysis, or water contamination).
• Pre-existing vessel conditions, including rust, corrosion, structural damage, or faulty components.
• Customer-supplied parts – these are installed at the owner's risk with no warranty on part failure.
• Third-party interference – work performed by other individuals or companies that affect our workmanship.
• Zinc replacements, coatings, or other consumables affected by external factors.
• Damage due to improper vessel operation or handling by the owner or crew.
• Hull painting failures caused by previous coatings or lack of hull maintenance.

3. Customer-Supplied Parts Waiver
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Salty Dog Marine LLC does not provide a warranty for parts and materials not supplied by our company. Any customer-supplied parts are installed at the owner's risk. If a customer-supplied part fails or is defective, we are not responsible for labor costs associated with its removal, replacement, or any resulting damages.

‍4. Warranty Claim Process
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If you experience an issue covered under this warranty:
1. Notify us immediately at saltydogdiveservices@gmail.com with a description of the issue and supporting photos (if applicable).
2. We will inspect and assess the issue within a reasonable timeframe.
3. If the claim is valid, we will repair or re-perform the service at no additional cost.
4. If the issue is not covered under this warranty, we will provide recommendations for corrective action at the customer’s expense.
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‍5. Disclaimer of Liability
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Salty Dog Marine LLC is not responsible for incidental, indirect, or consequential damages, including but not limited to:
• Downtime or lost revenue
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• Towing or salvage costs
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• Additional repairs beyond our original scope of work.

‍6. Warranty Modifications
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This warranty policy may be updated periodically. Customers will be notified of any significant changes.

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